RESIDENT SUPPORT

Our Operations & Resident Support Specialist manages day-to-day communication, maintenance coordination, and platform assistance. This role ensures timely responses, organized processes, and a seamless living experience for all residents.

For quickest support and to track progress, please initiate your contact through the Tenant Portal.

For general questions and guidance, you can also call/text, our 24/7 AI Concierge, who can:

Answer common questions

Help with rent and portal access

Take maintenance requests

Direct urgent issues to the right person